OCWA works with our partners to manage and deliver infrastructure solutions for water and wastewater facilities. Working collaboratively with our clients, we manage millions in major maintenance and capital work every year.We have extensive experience working through facility improvements and working with contractors. Our local delivery teams, supported by corporate engineering services, offer systematic approaches to ensure safe, reliable and timely delivery for system owners.

With our in-house engineering expertise, OCWA brings holistic engineering solutions with operational perspective.

We offer a full range of engineering services from concept to completion – and throughout the life cycle of your asset:

• Process and Technical Services
  • Condition and Capacity Assessments
  • Design Basis Definition
  • Conceptual Design
• Project Delivery Strategy -Alternative Delivery Models
• Owner’s Engineer
• Procurement Strategy/Services
• Permitting/Funding Applications
• Detailed Engineering
  • Tower Rehab
  • Lagoon Cleanout
• Capital Delivery using Best Practices
• Technology Assessments and Facility Optimization Plans Comprehensive Performance Evaluations
• Risk Management and Mitigation
• Capital Plans
• Asset Management (link to infrastructure planning)
  • Vertical
  • Linear

Our team of experienced engineering professionals looks forward to working with you to develop a tailored solution to meet your specific water and wastewater needs.

All infrastructure management requires money. Whether deciding what should be in your multi year expenditure plan or chasing leaky pipes to minimize unbilled water revenue, OCWA can support you with financial services.

OCWA can provide:

• Advice about the ranking of your planned expenditures through an effective asset management plan.
• Benefits of scale to clients through bulk purchasing and shared services and resources.
• Funding application support. Let OCWA’s experienced team of professionals help you navigate funding applications.

For both funding and financing services, OCWA supports clients throughout Ontario to be financially prepared.

We can provide all aspects of operating and maintaining your water and wastewater facilities and systems, including:

• Water Treatment
• Water Distribution
• Wastewater Collection
• Wastewater Treatment
• Process Optimization
• Energy Management
• Stormwater 

Over the years, OCWA has developed and continually upgraded data systems to support the operation, maintenance and management of water, wastewater and stormwater systems. 

• Process Data Management (PDM) for regulatory compliance and reporting
• OCWA’s Outpost Supervisory Control and Data Acquisition (SCADA) for remote monitoring, alarming and trending
• Work Management System (WMS) for asset maintenance and capital
• Electronic logbooks and mobile applications for compliance continuity and remote response

The sophistication and value of such tools offers our clients extensive support and critical data for compliance, asset planning, rate-setting, and long-term budgeting. OCWA has been progressively utilizing and enhancing leading edge and innovative technologies. These investments through the years have resulted in lower operating costs, more assurance of fully compliant operations and the long-term protection of our partners’ system assets. OCWA takes cyber security very seriously, utilizing third-party audits to assess and mitigate potential vulnerabilities, and putting in place stringent security protocols to protect the Agency’s network, data centre assets, and operational and other data.

OCWA is your training partner for best-in-class water and wastewater training. Our training programs are available in multiple delivery methods: in-person, e-learning courses, virtual classrooms or arrange for a customized training solution tailored to your organization’s needs.

OCWA offers a wide range of hands-on water and wastewater two-hour modules. Our instructors are highly trained water and wastewater professionals and know the latest tools, techniques, and regulations. Our staff provides targeted, effective training for operators of small well systems and lagoons right up to water and wastewater systems serving millions of customers.

Our courses cover the following five main topic areas:

1. Water
2. Wastewater
3. Health & Safety
4. Compliance
5. Soft skills

OCWA offers a wide range of services to support your valuable infrastructure, both above and below ground.

We are involved in every stage of the asset lifecycle and work closely with industry innovators to bring new technologies and solutions forward for our clients to create efficiencies and ensure sustainability.  

• Capital Project Delivery: From planning and design through to construction/implementation for small to large facilities.

• Biosolids Management: Includes work to clean/assess lagoons, implement or optimize solids management programs.

• Engineering – Construction (Vertical): Includes projects where there will be a consulting engineer and/or general contractor hired to execute a scope on the vertical components of a system (incl. pump stations, lift stations, water towers) regardless of the contracting strategy

• Linear Engineering: Includes all linear related work except for permitting such as CLI-ECAs
  • Inflow & Infiltration (I&I)
  • Condition Assessment: Includes water, wastewater and stormwater systems asset condition 
• Permitting Support: Includes PTTW, DWL, ECA, CLI-ECA, Master Plans, Class EA

• Process Studies: Includes Capacity Assessments, Feasibility Studies, Technology Reviews, Compliance support Value Engineering Services as an Operating Authority
• Asset Management Advisory services: OCWA’s unique approach using field data, condition assessment and engineering support bring AMPs to life as a great planning system

• Supporting Emergency Response through development of Standard Operating Procedures (SOPs) and tools that support operational excellence and compliance.
• Supporting Emergency Response through development of Standard Operating Procedures (SOPs) and tools that support operational excellence and compliance.
• Energy Management Services: Helping manage energy use through conservation, demand management and municipal energy plans as well as generation and waste-diversion projects.
• Climate Change Services: Supporting a proactive approach to sustainability through services addressing mitigation and adaptation/resilience
• SCADA Services: Supporting all aspects of secure reliable SCADA from design to implementation.
• Emergency Response Services: OCWA’s Emergency Management Systems integrate locally to ensure effective response to our clients in times of crisis or unusual weather events. Along with equipment for water and wastewater crises, our emergency response teams boast highly trained and specialized staff for quick mobilization.

Effective technical and financial planning for water, wastewater and stormwater infrastructure has never been more important.

OCWA can help system owners with the following:

• Optimizing facilities to ensure that the full capacity is being utilized to meet the needs of communities before additional capital expenditures are necessary.

• Assistance with Master Plans, Class EAs and ECA applications to identify future technical infrastructure investment needs.

• Providing on-demand Asset Management Planning services to give you a dynamic 1-year operational, 5-year tactical and 25-year strategic infrastructure spending program.
• Rate Studies or other financial planning activities to help establish optimal infrastructure funding plans.

OCWA is the leading  provider of water and wastewater O&M services in Ontario. We have more than 600 certified operations staff working with the latest technologies and best work practices so they can continue to meet increasingly complex compliance in your regulatory environment.

We bring more than 30 years of safely and efficiently operating treatment, distribution and collection systems across Ontario. Our unmatched wealth of experience ensures clean, healthy water is delivered to customers and that safe effluent is returned back to the environment.

OCWA’s unique hub and spoke structure (staffed by best in class, certified water and wastewater operators) and corporate systems provide our clients with management, administrative, compliance, engineering, and capital services that support the delivery of our core O&M services.