About Us

As a Public Agency of the Province of Ontario, many communities have chosen us as their provider for safe and reliable water, wastewater and stormwater services. While we pride ourselves on efficient and effective service, we also believe in the importance of trust, accountability and being a truly inclusive organization that celebrates the diversity of its employees.

Read OCWA’s 2024-2028 Equity, Diversity and Inclusion Blueprint.

We provide services to municipalities, First Nation communities, businesses, governments and institutions across Ontario.

Our First Nations Regional Hub focuses exclusively on supporting sustainable water and wastewater operations and maintenance services in First Nation communities.

1 in 3

Ontario residents enjoy OCWA’s services

1000+

Water and wastewater systems are operated by OCWA – more than any other Ontario operator

600+

Certified local water operators are employed by OCWA and backed by Agency-wide support teams

Woman hand giving glass of fresh water to child in the park,soft color filter

Vision, Mission and Values

Our Vision, Mission and Values as an organization are more than just words on a page. They’re a commitment to the people who rely on us, because water is the life and health of our communities. Our greatest resource as people is water.

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Covers of recent OCWA Business Plan and Annual Report

Governance and Accountabilities

OCWA is an operational enterprise agency established in 1993 under the Capital Investment Plan Act (CIPA). The Agency’s mandate is to provide water and sewage works and related services to protect human health and the environment.

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Leadership Team

Our executive management team and board of directors work together to achieve our long term goals as an agency and ensure OCWA continues to provide best service for our clients and communities and creates a positive work environment for our team to work and grow.

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OCWA’s QEMS & Policies

Quality & Environmental Management System (QEMS) OCWA has developed and continues to maintain a comprehensive Quality & Environmental Management System (QEMS). This system ensures that our clients’ facilities are being operated in an efficient, safe and environmentally responsible manner and includes processes for identifying and mitigating risks that may affect the facilities OCWA operates. The QEMS […]

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