{"id":1783,"date":"2023-12-14T14:04:15","date_gmt":"2023-12-14T19:04:15","guid":{"rendered":"https:\/\/www.ocwa.com\/frequently-asked-questions\/"},"modified":"2024-02-23T12:51:23","modified_gmt":"2024-02-23T17:51:23","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/www.ocwa.com\/fr\/foire-aux-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"<div id=\"page-intro-block_57fde15b80442a038aa16d62bfc5a5a4\" class=\"page-intro alignfull \">\n\t<div class=\"block-inner\">\n\t\t\t\t\t<div class=\"breadcrumbs\">\n\t\t\t\t<span><span><a href=\"https:\/\/www.ocwa.com\/fr\/\">Home<\/a><\/span><\/span>\t\t\t<\/div>\n\t\t\t\t<div class=\"block-intro-content\">\n\t\t\t\t\t\t\t<div class=\"block-image\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"768\" src=\"https:\/\/www.ocwa.com\/wp-content\/uploads\/2024\/01\/FAQ-iStock-488363525_LG-768x768.jpg\" class=\"attachment-box-image size-box-image\" alt=\"\" srcset=\"https:\/\/www.ocwa.com\/wp-content\/uploads\/2024\/01\/FAQ-iStock-488363525_LG-768x768.jpg 768w, https:\/\/www.ocwa.com\/wp-content\/uploads\/2024\/01\/FAQ-iStock-488363525_LG-300x300.jpg 300w, https:\/\/www.ocwa.com\/wp-content\/uploads\/2024\/01\/FAQ-iStock-488363525_LG-1024x1024.jpg 1024w, https:\/\/www.ocwa.com\/wp-content\/uploads\/2024\/01\/FAQ-iStock-488363525_LG-150x150.jpg 150w, https:\/\/www.ocwa.com\/wp-content\/uploads\/2024\/01\/FAQ-iStock-488363525_LG-1536x1536.jpg 1536w, https:\/\/www.ocwa.com\/wp-content\/uploads\/2024\/01\/FAQ-iStock-488363525_LG-2048x2048.jpg 2048w, https:\/\/www.ocwa.com\/wp-content\/uploads\/2024\/01\/FAQ-iStock-488363525_LG-2000x2000.jpg 2000w, https:\/\/www.ocwa.com\/wp-content\/uploads\/2024\/01\/FAQ-iStock-488363525_LG-400x400.jpg 400w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"block-text\">\n\t\t\t\t<h1 class=\"with-wave\">Foire aux questions<\/h1>\n\t\t\t\t\t\t\t\t\t<div class=\"block-description\">\n\t\t\t\t\t\t<h6><strong>Voir une liste des questions les plus fr\u00e9quemment pos\u00e9es et leurs r\u00e9ponses ci-dessous.<\/strong><\/h6>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:62%\"><div id=\"accordion-content-block_8c72edca78a25d3bbbc87c84afaf75a3\" class=\"accordion-wrapper theme-1 \">\n        <ul class=\"accordion\" data-accordion data-multi-expand=\"true\"  data-allow-all-closed=\"true\" data-accordion data-deep-link-smudge-delay=\"500\" data-aos=\"fade-up\" data-aos-duration=\"1000\" data-aos-anchor-placement=\"top-bottom\">\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">O\u00f9 puis-je signaler un probl\u00e8me environnemental ou un d\u00e9versement?<\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Appelez le Centre d&rsquo;intervention en cas de d\u00e9versement (CID), au 1\u00a0800\u00a0268-6060<\/span><\/p>\n                <\/div>\n            <\/li>\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">\u00c0 qui puis-je m\u2019adresser pour faire analyser mon eau?<\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Contactez le bureau de sant\u00e9 publique local pour toute question sur l\u2019analyse de l\u2019eau ou pour savoir o\u00f9 d\u00e9poser des \u00e9chantillons d\u2019eau. Pour trouver le bureau de sant\u00e9 publique de votre r\u00e9gion, <a href=\"https:\/\/www.phdapps.health.gov.on.ca\/phulocator\/fr\/Default.aspx\" target=\"_blank\" rel=\"noopener\">consultez.<\/a>\u00a0<\/span><\/p>\n                <\/div>\n            <\/li>\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">Comment devenir exploitant agr\u00e9\u00e9 de r\u00e9seaux d\u2019eau potable et d\u2019eaux us\u00e9es?<\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Contactez <a href=\"https:\/\/owwco.ca\/fr\/exploitants\/\" target=\"_blank\" rel=\"noopener\">le Bureau ontarien d&rsquo;accr\u00e9ditation en mati\u00e8re d&rsquo;eau et d&rsquo;eaux us\u00e9es.<\/a><\/span><\/p>\n                <\/div>\n            <\/li>\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">Comment obtenir plus de renseignements sur les cours et la formation de l\u2019AOE?<\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Visitez notre <\/span><span style=\"font-weight: 400;\">page sur la formation<\/span><span style=\"font-weight: 400;\"> pour des renseignements sur les prix des cours, les dates et les endroits o\u00f9 les cours sont offerts.<\/span><\/p>\n                <\/div>\n            <\/li>\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">Comment contacter le minist\u00e8re de l&rsquo;Environnement, de la Protection de la nature et des Parcs?<\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Consultez son site Web, <\/span><a href=\"https:\/\/www.ontario.ca\/fr\/page\/ministere-de-lenvironnement-de-la-protection-de-la-nature-et-des-parcs\"><span style=\"font-weight: 400;\">ici<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n                <\/div>\n            <\/li>\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">J\u2019habite aux \u00c9tats-Unis et je cherche l\u2019OCWA (Central New York\u2019s Water Authority)?<\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Bien que nos acronymes anglais soient les m\u00eames, nous sommes un organisme canadien sans aucune affiliation \u00e0 l\u2019OCWA des \u00c9tats-Unis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vous trouverez les coordonn\u00e9es de la Central New York\u2019s Water Authority <\/span><a href=\"https:\/\/www.ocwa.org\/\"><span style=\"font-weight: 400;\">ici<\/span><\/a><\/p>\n                <\/div>\n            <\/li>\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">Quand devrais-je contacter ma municipalit\u00e9? <\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Contactez votre municipalit\u00e9 pour les services suivants\u00a0:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Besoin de faire analyser des \u00e9chantillons d\u2019eau r\u00e9sidentielle\/d\u2019obtenir des \u00e9chantillons<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Entretien du r\u00e9servoir d\u2019eau chaude\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Besoin de faire analyser un puits priv\u00e9 et de l\u2019entretenir\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Raccordement de nouvelles canalisations d\u2019eau<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c9limination d\u2019eaux us\u00e9es dans un chalet, une caravane, une maison mobile <\/span><\/li>\n<\/ul>\n                <\/div>\n            <\/li>\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">Comment r\u00e9server une visite dans une installation de traitement d\u2019eaux?<\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Contactez notre Service des communications, \u00e0\u00a0<\/span><a href=\"mailto:ocwa@ocwa.com\"><span style=\"font-weight: 400;\">ocwa@ocwa.com<\/span><\/a><span style=\"font-weight: 400;\">. Un repr\u00e9sentant vous donnera les coordonn\u00e9es de l\u2019installation qui vous int\u00e9resse.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">Remarque : L\u2019AOE ne peut pas garantir que toutes les installations acceptent des demandes de visites de groupe. Cependant un grand nombre d\u2019entre elles sont ravies d\u2019offrir des visites \u00e0 des \u00e9coles et groupes communautaires. Chaque demande est trait\u00e9e au cas par cas.<\/span><\/i><\/p>\n                <\/div>\n            <\/li>\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">Je cherche \u00e0 faire affaire avec l\u2019AOE, \u00e0 qui dois-je m\u2019adresser? <\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Envoyez un courriel \u00e0 <\/span><a href=\"mailto:ocwa@ocwa.com\"><span style=\"font-weight: 400;\">ocwa@ocwa.com<\/span><\/a><\/p>\n                <\/div>\n            <\/li>\n                    <li class=\"accordion-item\" data-accordion-item>\n                <a href=\"#\" class=\"accordion-title\">Une carri\u00e8re \u00e0 l\u2019AOE m\u2019int\u00e9resse, comment postuler?<\/a>\n                <div class=\"accordion-content\" data-tab-content>\n                    <p><span style=\"font-weight: 400;\">Toutes les offres d\u2019emploi sont affich\u00e9es sur notre <\/span><a href=\"https:\/\/www.ocwa.com\/fr\/content\/possibilites-d%27emploi\"><span style=\"font-weight: 400;\">site Web<\/span><\/a><span style=\"font-weight: 400;\">. Suivez les instructions pour postuler qui sont indiqu\u00e9es sur chaque offre d\u2019emploi. <\/span><\/p>\n                <\/div>\n            <\/li>\n            <\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:38%\"><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":1328,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1783","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Foire aux questions - OCWA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ocwa.com\/fr\/foire-aux-questions\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Foire aux questions - 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