Series: Five Things You Didn’t Know About OCWA

We’re the Biggest

OCWA operates and maintains 820 water and wastewater facilities – more than any other operator in Canada. Our facilities treat 1.9 billion litres of water every day. That’s 320 million cubic metres of drinking water and 360 million cubic metres of wastewater every year.

OCWA manages more water operations over a wider range of geographies and facility sizes than any other operator in Canada.

Drop for drop – each day, 4.5 million people drink OCWA-treated water. That’s more than 25% of the people in Canada’s most populous province. Drop for drop, OCWA water is refreshing, safe and always on tap when Ontarians need it.

The choice for Ontario municipalities – OCWA is proud to be the choice for 75% of Ontario municipalities that outsource water and wastewater treatment. Because of our unique structure, clients receive a level of safety and quality unmatched by any other operator.

OCWA is across Ontario – with five regional offices and 19 hubs, OCWA’s unique structure enables us to efficiently serve 180 clients in Ontario’s diverse regions – from densely populated urban centres to far bother reaches. When needed, we quickly deploy OCWA’s expert teams across an area that’s twice the size of Texas.

The biggest – and getting bigger. OCWA’s client retention attests to our continued excellence and value. We retained 95% of contracts up for renewal in 2012 while gaining two large new contracts

OCWA by the Numbers

Operations
Facilities Under Management
• Water treatment: 269
• Wastewater treatment: 207
• Water distribution: 208
• Wastewater collection: 136

Daily volumes (millions of litres)
• Water treatment: 800
• Wastewater treatment: 1,100

Clients
• Number of clients: 286
• Client retention rate (last 5 years): 98%
• Client assets under management: $5,136,140,030
• Population served (millions): 7.8