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Operational and Compliance Team Lead

Huron Elgin Region
Division Operations, Huron Elgin Region
Locations 71155 Bluewater Hwy., Grand Bend, ON
Job Term 1 Permanent
Job Code Technical 05 (5A011)
Salary $76,231 to $109,842
Posting Status OPEN
File No. OCWA-110-24-HE
Job ID 215601
Job Closing June 21, 2024


The Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People.  As a trusted partner to municipalities, First Nations communities, businesses, governments and institutions 

across Ontario, we provide our clients with total solutions in water and wastewater. We are dedicated to working closely with our clients to help them build healthy sustainable communities and organizations and provide safe and reliable drinking water to thousands of Ontarians each day. 

Join our team as a water/wastewater professional with OCWA 

In this role, you will be part of the team responsible for the overall operations, maintenance, compliance, conformance of applicable quality management, environmental management, regulatory systems, and Health and Safety programs as prescribed by the client and OCWA. You will provide support and strategic advice and expertise to the Senior Operations Managers for the successful contract delivery. This role will also include using your skill sets to assist with capital projects, major maintenance and day to day operations.

  • Flexible learning and development opportunities. 
  • Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.  
  • Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years. 
  • Work with an organization committed to innovation and advanced technology. 
  • A defined benefit pension plan; Comprehensive Health Plan; Life and Disability Insurance. 
  • Maternity and parental leave top-up benefits including for adoptive parents. 
  • Mandatory:
    • Class 4 certification in Water Treatment and Water Distribution  
    • May consider lesser qualified candidates – minimum OIT certification in water treatment and water distribution as specified in O.Reg. 128/04 of the Safe Drinking Water Act. 
    • Ability to act as Operator-in-Charge and make operational decisions to ensure that regulatory requirements are met.  
    • Act as Overall Responsible Operator as required (ORO Level 4 facilities), or back up ORO
    • Valid Class G driver’s license. 
    • Must be available to respond to inquiries after hours or be available for overtime as required. 
  • Knowledge:
    • Technical knowledge of the theories, principles and practices related to the operations, compliance, maintenance and administration of water treatment and distribution systems.   
    • Technical knowledge and practical experience in water treatment, pumping stations, pumps and related equipment, maintenance and repairs.   
    • Thorough knowledge and understanding of environmental health and safety legislation, regulations, procedures and guidelines including the Safe Drinking Water Act, Environmental Protection Act, Ontario Water Resources Act, Regulations 170/03, 128/03 and 169/03, Occupational Health and Safety Act, National Fire Prevention Association Standards 291, Traffic Management Section 7 of the Highway Traffic Act as well as other statues to monitor program delivery and ensure compliance.
    • Thorough knowledge of ISO ISP104001:2015, Drinking Water Quality Management System, internal auditing practices as well overall applied knowledge of Environmental and Drinking Water (EMS/QMS)management systems
    • Position requires an understanding of SCADA system and alarms monitoring, knowledge and understanding of Computerized Maintenance Management System (CMMS), Emergency Response System and requirements of Water Quality Sampling.  
    • Working knowledge of the water and wastewater industry. 
    • Experience/knowledge of maintenance practices; coordination and control of operating resources. 
  • Interpersonal and communication skills:
    • Good interpersonal skills are required to effectively communicate with Agency staff, clients, other levels of government and the public. 
    • Good problem solving, planning, project management, financial, analytical and research skills.
  • Other Essential Skills:
    • Ability to work cooperatively to ensure that all operational and maintenance requirements are addressed and support the Senior Operations Manager in negotiating changes or adjustments as process requirements change; respond to day-to-day queries from client and operational and maintenance staff through the Senior Operations Manager and provide technical expert advice. 
    • Ability to implement corporate and client objectives and standards for the EMS/QMS systems; direct process control activities and interpreting process data efficiencies; provide optimization solutions; prevent process performance problems; and ensure the highest performance standards for plant operations. 
    • Develop, review, revise, and implement facility’s Standard Operating Procedures (SOPs), Contingency Plans, Ability to complete facility assessment reviews. 
    • Ensure that the Operational Plan is reviewed and updated and that all aspects of the DWQMS are met. 
    • Lead and manage capital projects and major maintenance; prepare and review operation schedules. 
    • Ability to provide training to facility operations and maintenance staff. 
    • Understanding of compressed work week agreement and developing shift schedules.
    • Ability to compile and issue internal and external reports.  
  • OPS commitment to diversity, inclusion, accessibility, and anti- racism:

    We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

    We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

    Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service. We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

  1. You must apply by e-mail and the job competition quoted in the subject line. 
  2. You must indicate which location you are applying too. 
  3. You must show how you meet what we are looking for clearly, completely and concisely; we rely on the information you provide to us. 
  4. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Send application/resume with covering letter (PDF format preferred) saved as JOB ID – First Last Name to: 

Ontario Clean Water Agency 

Hiring Manager: Denny Rodrigues, Senior Operations Manager 




Ontario Clean Water Agency is an inclusive employer.
We will accommodate your needs under the Ontario Human Rights Code
The Ontario Clean Water Agency is an agency of the Province of Ontario, reporting to the Ministry of the Environment, Conservation and Parks. In 2023, OCWA staff treated water and wastewater, and provided other technical services for 318 clients in the province including 169 municipalities, 16 First Nations, 108 commercial and industrial clients and 25 government and institutional clients. Municipal clients range in size from populations as large as 1.5 million in the Region of Peel to as small as 2,400 in Moose Factory. This broad scope of experience ensures OCWA has the expertise to solve any issues that may arise, in any size or type of treatment process in the province. Our Agency has grown its municipal client base every year over the past 30 years is proof of this value. We continue to focus on our people and strategies to attract and retain competent staff.

Note: Thank you for your interest, we will contact you only if we choose you for further screening or an interview.