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Home / Job Opportunities / Learning & Development Consultant

Learning & Development Consultant

Corporate Office
Division Learning & Development Division
Locations 2085 Hurontario Street, Suite 500, Mississauga, ON L5A 4G1
Job Term (1) Permanent
Job Code 5A002 (Human Resources05)
Salary $76,231 - $109,842 per annum
Posting Status OPEN
File No. OCWA-68-25-TRA
Job ID 229548
Job Closing May 16, 2025

 

The Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People. As a trusted partner to municipalities, First Nations communities, businesses, governments and institutions across Ontario, we provide our clients with total solutions in water and wastewater. We are dedicated to working closely with our clients to help them build healthy sustainable communities and organizations and provide safe and reliable drinking water to thousands of Ontarians each day.

In this role you will;

  • Conduct needs assessments to determine emerging skill or competency requirements/gaps for all OCWA staff.
  • Utilize a training matrix to identify needs or gaps in employee training and ensure employees are completing required training by position type and required qualifications.
  • Consult/liaise with other departments, regions and subject matter experts to identify and support the development and delivery of training programs to compliance, operator certification and health & safety requirements.
  • Lead projects for the design and development of training standards, training programs, industry specific courses, and/or events that meet identified training needs.
  • Provide input to the development of learning measurement and training evaluation methods and tools by assessing learning results, evaluating instructional effectiveness and impact to ensure high quality and effective learning outcomes.
  • Support regional operations by participating in audits by providing records and reviewing audit action items to identify any gaps that could have training implications and develop training plans to address gaps.
  • Utilize LMS to develop synchronous and asynchronous courses and use it as a reporting tools to track course engagement, completion rates, and effectiveness of learning programs.
  • Frequent overnight and extended travel to locations within the assigned region of the province, including to rural and remote areas.
  • Flexible learning and development opportunities.
  • Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.
  • Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 30 years.
  • Work with an organization committed to innovation and advanced technology.
  • A defined benefit pension plan; Comprehensive Health Plan; Life and Disability Insurance.
  • Maternity and parental leave top-up benefits including for adoptive parents.
  • Knowledge and Skills
    • Training and presentation techniques to provide direction/guidance to associate instructors, and provide course instruction to staff and/or external clients
    • Adult education principles/practices (e.g. learning needs assessment, program design, development strategies/methods) to lead the planning, development, delivery and evaluation of Agency training programs.
    • Planning and project management methodologies to conduct training program design and development projects.
    • Working knowledge and experience in water and wastewater systems with an ability to develop and/or deliver training in multiple platforms including instructor-led training, virtual classrooms, E-learning, mobile learning and blended learning formats.
    • Consultation skills to establish relationships with partners, stakeholders and clients with respect to training plans and strategies to support of certification of water and wastewater operators.
    • Excellent ability to develop curricula that meets technical, operational and legislative certification requirements.
    • Experience working with Learning Management Systems (LMS) in the administration, course development, delivery and generation of reports.
  • Interpersonal, Communication and Analytical Skills
    • Excellent oral and written communication skills to develop and deliver comprehensive technical and operational training programs, to make presentations and to interact with a variety of internal and external contacts.
    • Interpersonal, problem-solving, project management, analytical and consultation skills to participate on various committees, to facilitate and coordinate comprehensive training programs, and establish effective relationships with internal and external stakeholders while obtaining feedback on learning initiatives and materials and providing guidance to management on meeting legislated training requirements.
    • Proficient in using PC-based/networked software (e.g. multimedia and interactive content, word processing, graphics, spreadsheet, e-mail, internet, presentation software and virtual classroom platforms) for the production and design of high quality training materials and the development of alternative training methods, including technology-based training.
    • Ability to work effectively in a cross-functional team environment.
  • OPS commitment to diversity, inclusion, accessibility, and anti-racism:

    We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

    We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

    Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service. We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the application instructions below if you require a disability-related accommodation.

  1. You must apply by e-mail and the job competition quoted in the subject line.
  2. You must show how you meet what we are looking for clearly, completely and concisely; we rely on the information you provide to us.
  3. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.

Send application/resume with covering letter (PDF format preferred) saved as JOB ID – First Last Name to:
Ontario Clean Water Agency
Hiring Manager: Sylvia Murcia
Attention: Human Resources
Email: jrock@ocwa.com

Ontario Clean Water Agency is an inclusive employer.
We will accommodate your needs under the Ontario Human Rights Code.

The Ontario Clean Water Agency is an agency of the Province of Ontario, reporting to the Ministry of the Environment, Conservation and Parks. In 2023, OCWA staff treat water and wastewater, and provide other technical services for 318 clients in the province including 169 municipalities, 16 First Nations, 108 commercial and industrial clients and 25 government and institutional clients. Municipal clients range in size from populations as large as 1.5 million in the Region of Peel to as small as 2,400 in Moose Factory. This broad scope of experience ensures OCWA has the expertise to solve any issues that may arise, in any size or type of treatment process in the province. Our Agency has grown its municipal client base every year over the past 30 years is proof of this value. We continue to focus on our people and strategies to attract and retain competent staff.

Note: Thank you for your interest, we will contact you only if we choose you for further screening or an interview.

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