Mission, Vision, and Values

To be the most trusted provider of clean water services.

To demonstrate service excellence to our clients through the delivery of safe, reliable and cost-effective water and wastewater services.

OCWA's values are focused on building trust with clients and other stakeholders.

Transparent

Open and honest communication of our business activities.

Respectful

Build sound relationships with our staff, clients, and other stakeholders, by acting responsibly and doing what is right.

Understanding

Confidence in the knowledge and ability of our people to meet the challenges of the water and wastewater industry.

Safe

Deliver clean water services to protect our employees, the communities we serve, and the environment.

Teamwork

Work together and share our collective expertise to deliver exceptional results and achieve our mission.

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About OCWA

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OCWA is an agency of the Province of Ontario mandated to provide safe, reliable and cost-effective clean water services to the people of Ontario.